Trouble Shooting

LCD Screen Display/Problem Possible Causes Solution/Reason
"""INPUT Err"" Flashing" "DC input interfaceover-voltageprotection/under-voltageprotection(Unsuitable power adapter orpower input supply）" "1. Please use the AC Adapterprovided by VATID to charge thepowerstation.
2.Please use the PD chargingadapter or solar modules with anoutput voltage of 10-30V."
"AC/DC/TYPE-C/USB Lightson ""OUTPUT Err"" Flashing" Corresponding interface triggers short-circuit protection "·1.There is a problem with the outputport corresponding to the flashing light·
2.After removing the correspondingdevice, restart and use the devicenormally·
3.Check the parameters of theelectrical equipment are within theenergy storage adaptation range（Check the rated current and ratedvoltage of the device）·
4.Restart and use the device normally-------------------If the device cannot be used normallyafter reconnecting it, you need toconfirm whether there is a problemwith the wire or the electrical devicehas a short circuit.·
A.When the product is not connectedto the device, the output is normal.·
B.Connect the wire separately, if theproduct protection is triggered, there isa problem with the wire.·
C. If the product protection is nottriggered by connecting the wire alone,and the protection is triggered by theconnecting device, there is a problemwith the device."
"Corresponding interfacetriggers over-currentprotection"
"AC indicator and output Errflashing at the same timeTriggering AC part hightemperature protection"
"Input OTP Flashing" The battery temperature is not within the safe working temperature of the product during charging or discharging. Still the product to cool till it goes back to the room temperature.
Output OTP Flashing The battery temperature is not within the safe working temperature of the product during charging or discharging. Still the product to cool till it goes back to the room temperature.
"NO output can be operated " Battery under-voltage Recharge the power station
"USB-A/USB-C/DC/AC OCP ""Err"" flashes" USB-A/USB-C/DC/AC over current BMS system will turn off output automatically to protect your power station
"“OUTPUT Err"" and ""USB-C"" flashes" USB-C output over power BMS system will turn off USB-C output automatically to protect your power station
"'OUTPUT Err"" and ""AC"" flashes" AC Output over current BMS system will turn off AC output automatically to protect your power station
Why AC port turn off automatically 1.AC output power lower than 7W for 12 hours.
2.Battery level lower than 1%		 1.Low AC output power
2.Low battery capacity